Question: Is My Xfinity Equipment Up To Date?

How do I get a new cable box from Comcast?

Go to xfinity.com/equipmentupdate and follow the on-screen prompts to order new equipment.

(Note: Available to some customers.) Contact us to place an order, ask questions or schedule a professional installation.

(Note: An additional fee may apply.).

How much is an extra Xfinity box?

While subscribers don’t have to pay for their first cable box, it charges $9.95 per month to rent additional units, and it even charges a $7.45 per month “additional outlet” fee when you supply a box of your own.

Do Xfinity modems go bad?

Had a Xfinity tech come out, and he mentioned to me its good practice to replace a cable modem every 2-3 yrs. … He said Xfinity even is proactive on it, and will swap out modems after 1 year of use.

Should I rent or buy Xfinity modem?

Obviously, Comcast will tell you the benefits of renting a unit from them is the better option. … Overall, buying your own modem is the best option for Xfinity customers. For about $60 you can buy a Netgear CM500 Cable Modem and Netgear R6080 WiFi Router for around $50 if you need a router.

Do I have to use Xfinity modem?

1. Buy a Compatible Modem & Router or a Gateway to Replace your Comcast Modem. You do not need to buy a 2-in-1 gateway device (modem + router in 1 device), such as the one Comcast commonly supplies and brands as “xFi”. You can go with a cable modem and pair it with a wireless router.

Why is my Xfinity Internet so slow at night?

Why does my Wi-Fi slow down at night? Nightly traffic on your ISP’s network may cause a data backup in your modem or router, which slows down your home Wi-Fi network. Another possible explanation is that your household may be attempting to use more data than your equipment can handle.

Why is xfinity so bad?

Comcast is so bad because; Its a family owned business. … The Business model – When they come into a market they sabotage the competitor’s lines and before they figure it out all their customers have left them for comcast and they go broke.

Why is my Comcast WIFI signal so weak?

Xfinity Wireless Gateway A signal travels far better through a cable than it does through the air. Any number of reasons it’s weak. House wiring, appliances, ductwork plumbing etc can have a negative effect on wifi. You’ll see the farther you get from your wifi router, the worse your speed will be.

Can I replace Xfinity modem with my own?

Can I bring my own equipment to Comcast? You can purchase your own retail modem for use with your Xfinity Internet and/or Voice service, as long as the equipment is certified to work on our network.

How do I identify my Comcast cable box?

View TV Box Information Access xfinity.com/profile on your web browser. Sign in using your Xfinity ID and password. After you sign in, click the Devices tab. On this tab you can view the model number and MAC address of each X1 TV Box in your home.

How can I speed up my Xfinity WiFi?

Take the following into consideration for better WiFi performance:Check Gateway/Router Placement. … Regularly Reboot Your Equipment. … Confirm Your WiFi Network. … Connect High-Bandwidth Devices via Ethernet. … Check Bridge Mode and Antennae for Third-Party Routers. … Consider a Different Speed Option.More items…

What are the signs of a bad modem?

Sudden Stoppage. One sure sign there is a problem with your router, or even that it is breaking, is a sudden stoppage of functionality. … Slow Down. Another sign that your router has problems or is on its way to breaking is a sudden slow down in data transfer speeds. … Non-Responsiveness. … Indicator Lights.

How do I get rid of Comcast modem rental fee?

Cutting your Comcast Modem Rental Fee to Nothing is EasyBuy a compatible modem and router (see links and recommendations below)Call your ISP’s tech support to activate your new modem (if it does not activate online at xfinity.com/activate when you plug it in). … Connect your devices.More items…•

How do I test my Comcast modem?

Go to the Internet Service tab in My Account (you may be asked to sign in using your Xfinity ID and password). Scroll down to Devices. Find the modem and select Restart Modem. Select Start Troubleshooting to begin your modem restart.

Does my Comcast router need to be updated?

Over time, Internet and TV equipment must be updated to keep up with the latest technology. If you rent equipment from Comcast, you are eligible for an update – on us! If you own your equipment, please see more about updating your modem for instructions on how to find a modem compatible with your services.

How long does a Comcast modem last?

about 3-4 yearsCable modems seem to last about 3-4 years as well. But changing DOCSIS standards plays a role with cable modems. Sometimes a modem still works, but it doesn’t work with new standards. So a cable modem can go functionally obsolete while it still has some service life in it.

How do I know if my modem is outdated?

Check with your cable company and see if they’re made the switch. Then, Google the model number of your current cable modem and see if it’s a DOCSIS 3.0 modem. If it is, you’re good to go and you don’t need to upgrade.

Why is my Xfinity WIFI so slow all of a sudden?

One of the biggest causes of slow Internet is a bad modem. … If your modem is properly outfitted for your Internet capacity, the issue may be the router. Restarting the router usually solves the problem, but if you’re still seeing slow connections after a full power cycle, you may need to replace the router altogether.